October 10, 2008
Public Service Reform Report
Reform of public services: what role for social dialogue? is a recent European Federation of Public ervice Unions (EPSU) study which looks at how services at local level are being modernised and made responsive to challenges including financial shortfalls, rising customer demands, changing age structures, social dialogue and procurement rules. The report places a particular emphasis on the role of dialogue between employers and employees and also features 10 case studies to illustrate how European municipalities and regions have modified a range of public services to adapt to new trends and developments.
http://www.ccre.org/docs/publication_refor
m_public_services_en.pdf
Posted by iroronan at October 10, 2008 07:35 PM
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